The registration of SIM cards is a mandatory process that all mobile users in the Philippines have to go through. The process involves providing personal information and identification documents to the service provider. Failure to register the SIM card can lead to deactivating the user’s mobile number.
Smart, Globe, and DITO are the three major mobile network operators in the Philippines. These companies have launched online SIM registration portals to make the process more convenient for their customers. Users can register their SIM cards through these portals or through the mobile applications provided by the service providers.
The SIM Registration Act of 2022 requires all SIM card owners to register their SIMs for mobile internet, call, and text services. This law applies to all SIMs, including those in card and electronic form used for mobile phones, prepaid WiFi kits, or other devices. The law aims to prevent using unregistered SIM cards in illegal activities such as fraud, scams, and terrorism.
How to Register Your SIM Card in the Philippines
Globe Sim Card Registration
Register Your Globe SIM via the GlobeOne App
- Step 1 – Tap “Register Your SIM” when you open the GlobeOne app.
- Step 2 – Select the Globe account you want to register or enter your mobile number.
- Step 3 – Wait for the confirmation, and you’re done!
Register your Prepaid Globe Sim / TM Sim
- Access the SIM registration website.
- Enter your 10-digit mobile number (ex. 9171234567) and click the “Register” button.
- You’ll receive a One Time Pin (OTP) text message on your mobile phone if you are eligible to register.
- Enter the 6-digit OTP on the registration website. Note that the OTP expires in five minutes.
- After your OTP is validated, you may now proceed with the registration.
- Enter all required fields: Name, Birthday, Gender, Address, and Nationality.
- Take a selfie and select the type of government ID to be uploaded. Click the “attach” button to upload a copy of your valid government ID.
- Tick the checkbox to agree with Globe’s Privacy Notice and Attestation of Completeness and Accuracy.
- Click the “Submit” button to finish the registration process.
- A reference number will appear on your screen to signify the completion of registration. Please keep the reference number as proof of registration.
Register your Globe Postpaid and Platinum SIM Card
- You’ll receive a text message from Globe to confirm if your SIM registration details are correct.
- Text SIMREG to 8080 to confirm your details and registration.
- You’ll receive a confirmation message from Globe that you’re now registered!
*Should you wish to change your information, you may use our online channel, which will be available soon, or visit any Globe store near you.
Register your Globe LTE@Home SIM Card
- Wait for the text message from Globe At Home asking for confirmation of your SIM registration details.
- To confirm, text SIMREG <ACCOUNT NUMBER> <WIRELESS LANDLINE/SUPER HOME PHONE NUMBER> to 268204.
- You’ll receive a confirmation text from Globe that you’re now registered!
*If you wish to change your information, call our hotline or go to our Globe stores for assistance.
SMART SIM Card Registration
- Visit the portal at http://www.smart.com.ph/simreg.
- Enter your mobile number and receiver your OTP.
- Input your information, upload your valid ID, and upload your selfie.
- Wait for an SMS confirmation. And that’s it—your SIM card has been registered.
TNT SIM Card Registration Guide
How to register TNT SIM 2024 Philippines?
- First, Visit the official TNT SIM Card Registration portal at https://simreg.smart.com.ph/.
- Then Enter your mobile number.
- Afterwards tick the “Terms & Conditions” box.
- Afterwards click the “SEND OTP” button.
- Then, Enter the OTP sent to the mobile number and click the “VERIFY OTP” button.
- Sim Card Registration Complete!
How to Register SIM Card from DITO
For new subscribers, click on the SMS link received upon SIM card insertion. For existing subscribers, log Into the DITO APP and click Register your SIM.
Overview of SIM Card Registration
SIM card registration is a process mandated by the government to register the identity of a mobile phone’s owner. It is a legal requirement for all network providers in the Philippines to register their subscribers’ SIM cards.
Purpose of SIM Registration
The primary purpose of SIM card registration is to strengthen protection against spam and scam messages sent daily. The registration process aims to help network providers and the government identify and locate the source of any malicious activities carried out using mobile phones.
The SIM Registration Act
The SIM Registration Act is a law enacted by the Philippine government that requires all mobile phone users to register their SIM cards. The act was signed into law on February 22, 2019, and took effect on December 27, 2022. The law aims to prevent terrorism, criminal activities, and fraudulent transactions carried out using mobile phones.
Implementation Timeline
The implementation of the SIM Registration Act began on December 27, 2022. All mobile phone users must register their SIM cards with their respective network providers within six months from the date of the law’s implementation. Failure to register within the given time frame may result in the deactivation of the SIM card.
SIM Registration involves providing personal information such as name, address, and valid ID. Network providers such as Smart and Globe have provided online portals for subscribers to register their SIM cards quickly and conveniently. Upon successful registration, subscribers are provided with free data as an incentive.
SIM card registration is a legal requirement for all mobile phone users in the Philippines. Implementing the SIM Registration Act aims to strengthen protection against spam and scam messages and prevent terrorism, criminal activities, and fraudulent transactions carried out using mobile phones.
SIM Registration Process
To comply with the SIM Registration Act, all SIM card owners in the Philippines must register their SIM cards before using them for mobile internet, calls, and texts. The registration process is straightforward and can be done online or in person at authorized registration centers.
Step-by-Step Registration
To register a SIM card, users need to follow these simple steps:
- Go to the website of the mobile network provider, such as Smart, Globe, or TNT.
- Click on the SIM registration link.
- Enter the required information, such as name, address, date of birth, and mobile number.
- Upload a selfie and a valid ID for identity verification.
- Wait for a One-Time Password (OTP) to be sent to the registered mobile number.
- Enter the OTP to complete the registration process.
Required Information
To register a SIM card, users need to provide the following information:
- Full name
- Complete address
- Date of birth
- Mobile number
Users must also upload a selfie and a valid ID for identity verification. The following IDs are accepted:
- Passport
- Driver’s license
- Postal ID
- Voter’s ID
- PhilHealth ID
- Senior Citizen ID
- PWD ID
- National Bureau of Investigation (NBI) clearance
- Police clearance
Verification Methods
To verify the identity of the SIM card owner, the mobile network provider may use the following methods:
- Selfie verification: Users must take a selfie and upload it during registration. The provider will compare the selfie with the ID photo to ensure that the person registering the SIM card is the same person on the ID.
- In-person verification: Users can go to an authorized registration center to register their SIM card. They need to bring a valid ID for identity verification.
In conclusion, registering a SIM card is a simple process that requires users to provide basic personal information and undergo identity verification. By complying with the SIM Registration Act, users can help prevent fraud, spam, and other illegal activities associated with unregistered SIM cards.
Identification Requirements
To register a SIM card in the Philippines, subscribers must provide a valid government-issued ID showing their full name, date of birth, and signature. In addition to a valid ID, some telcos may require proof of address verification. The following subsections provide more information on the identification requirements for SIM card registration.
Valid Government-Issued IDs
Accepted government-issued IDs for SIM card registration include a passport, police clearance, driver’s license, voter’s ID, senior citizen’s card, unified multi-purpose identification card, integrated bar of the Philippines ID, and Philippine ID. The ID must be current, valid, and not expired.
Address Verification
For address verification, subscribers may provide a valid ID that shows their current address or a separate document that proves their address, such as a utility bill or bank statement. The proof of address must be current and not older than three months.
Special Cases for Minors and Foreign Nationals
Minors must be accompanied by a legal guardian and provide their valid government-issued ID and proof of address. Foreign nationals may present their passport or other valid ID issued by their home country. Still, they may also need to provide additional documentation, such as a work permit or visa.
It is important to note that the identification requirements may vary depending on the telco and the type of SIM card being registered. Subscribers are advised to check with their respective telcos for the specific requirements and guidelines for SIM card registration.
Post-Registration Procedures
After successfully registering their SIM card, users must complete a few post-registration procedures to ensure their SIM card remains active and up-to-date. This section will cover the most important post-registration procedures for both Smart and Globe SIM card users.
Confirmation and Documentation
After completing the registration form, users will receive a confirmation message via SMS. This message will contain a unique reference number that the user must keep for future reference. Users must also present a valid ID when activating their SIM card. Acceptable forms of ID include a passport, driver’s license, or any government-issued ID.
SIM Card Activation and Deactivation
New SIM card users must activate their SIM card to start using it. Smart Prepaid and TNT subscribers can activate their SIM card by dialing *123#, while Globe and TM subscribers can activate their SIM card by texting GROAM ON to 2884. Postpaid subscribers can activate their SIM card by calling their customer service hotlines.
If users wish to deactivate their SIM card, they must contact their respective customer service hotlines. Smart Bro subscribers can deactivate their SIM card by texting BRO OFF to 2200.
Updating Registered Information
Users must keep their registered information up-to-date to avoid issues with their SIM cards. If a user changes their name, address, or any other registered information, they must update their information by filling out a new registration form. Existing SIM card users can update their registered information by visiting any Smart or Globe store.
In conclusion, completing post-registration procedures is crucial for SIM card users to ensure their SIM card remains active and up-to-date. Users can enjoy uninterrupted mobile services by following the steps outlined in this section.
Privacy and Security Considerations
Protecting Personal Data
When registering a SIM card with Smart or Globe, customers must provide personal information such as their name, address, and identification number. This information is necessary to comply with the Subscriber Identity Module (SIM) Registration Act, which aims to protect consumers from illegal activities such as scams, smishing, and other kinds of mobile phone and online fraud.
Smart and Globe have privacy notices explaining how they collect, use, and protect personal data. Smart’s privacy notice states that they use “reasonable and appropriate physical, technical, and organizational measures to protect personal data against accidental or unlawful destruction, alteration, and disclosure, and against unauthorized access.” Globe’s privacy notice similarly states that they have “implemented reasonable and appropriate security measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.”
Preventing Fraud and Scams
Registering a SIM card can help prevent fraud and scams by making it easier for authorities to track down criminals who use mobile phones for illegal activities. However, customers should still be vigilant and protect themselves from text scams, spam, and other forms of mobile phone fraud.
Smart and Globe both have measures in place to prevent fraud and scams. For example, Smart has a “Report a Scam” feature on their website where customers can report suspicious messages or calls. Globe also has a “Stop Spam” feature that allows customers to block unwanted messages and calls.
In conclusion, registering a SIM card with Smart or Globe is an important step in protecting personal data and preventing fraud and scams. Customers should also be aware of their rights and responsibilities under the SIM Registration Act, and take steps to protect themselves from text scams, spam, and other forms of mobile phone fraud.
Support and Assistance
Customer Service Channels
Smart and Globe offer several customer service channels to assist end-users with their SIM card registration concerns. These channels include hotlines, online chat support, social media accounts, and physical stores. TNT, a subsidiary of Smart, also offers similar customer service channels.
For those who prefer self-service options, Smart and Globe also have a comprehensive FAQ section on their websites that covers common SIM card registration issues. Additionally, Smart has partnered with the Government Service Insurance System (GSIS) to allow their e-cardholders to register their SIM cards through the GSIS Wireless Automated Processing System (GWAPS) kiosks.
Handling Issues and Concerns
In case of issues or concerns with SIM card registration, end-users can seek assistance from various government agencies such as the National Bureau of Investigation (NBI) for clearance purposes, the Professional Regulation Commission (PRC) for PRC ID holders, the Bureau of Internal Revenue (BIR) for BIR ID holders, and the Overseas Workers Welfare Administration (OWWA) for OFWs.
Persons with disabilities (PWDs) can present their PWD card as a valid ID for SIM card registration. The national ID, set to be fully implemented by 2022, can also be used as a valid ID for SIM card registration.
The National Telecommunications Commission (NTC) has been tasked to oversee the registration process to ensure compliance with the SIM registration law. The law requires all SIM cards to be registered with a valid ID number and province of residence. This is to prevent the use of unregistered SIM cards for illegal activities.
Overall, end-users should use the available customer service channels and government agencies for any SIM card registration concerns.
Special Considerations
eSIMs and Digital Solutions
For those who prefer a more convenient and paperless approach to SIM registration, Smart, TNT, and Globe offer eSIMs and digital solutions. With eSIMs, users can activate their SIM cards without needing a physical SIM card. Instead, they can download the eSIM profile onto their device and follow the activation process.
On the other hand, digital solutions like Smart’s SIM Registration Portal and Globe’s SIM Registration webpage allow users to register their SIM cards online. Users can simply provide their personal information, upload a valid ID, and await confirmation. It is important to note that eSIMs and digital solutions may have different requirements and processes than physical SIM card registration.
Representatives and Power of Attorney
If subscribers cannot register their SIM card personally, they may appoint an authorized representative to do it for them. The representative must present a valid ID and a Special Power of Attorney (SPA) authorizing them to register the subscriber’s SIM card. The SPA must include the subscriber’s name, the representative’s name, the SPA’s purpose, and the authorization’s duration.
It is important to note that the representative must also provide their own valid ID, a copy of the subscriber’s valid ID, and other relevant documents such as a return ticket, a control number, or a reference number. Additionally, if the subscriber is a foreigner, the representative must present proof of their address in the Philippines.
Overall, subscribers must follow the registration guidelines set by their respective telco providers to avoid deactivating their SIM cards. Whether through physical registration, eSIMs, or digital solutions, subscribers must ensure that they provide accurate information and comply with the requirements. By doing so, they can continue to enjoy uninterrupted mobile services.
Frequently Asked Questions
How can I register my new Smart or TNT SIM card?
Starting December 27, 2022, all Smart Prepaid, Smart Bro, and TNT subscribers can register their respective SIM cards online at https://smart.com.ph/simreg. The process is simple and straightforward. All you need is your SIM card and a valid ID.
What is the process for registering a Globe SIM card?
To register your Globe SIM card, you can use the GlobeOne app or go to https://www.globe.com.ph/register-sim-card. If you are using the GlobeOne app, tap “Register Your SIM” and select the Globe account you want to register or enter your mobile number. If you are using the website, fill out the registration form and wait for the confirmation.
Is online registration available for new SIM cards in the Philippines?
Yes, online registration is available for new SIM cards in the Philippines. Both Smart and Globe offer online registration for their respective SIM cards. TNT, which is a subsidiary of Smart, also offers online registration for their SIM cards.
What documents are required for SIM card registration?
To register your SIM card, you will need a valid ID. The following IDs are accepted: Passport, Driver’s License, UMID, Postal ID, Voter’s ID, SSS ID, PhilHealth ID, PRC ID, and TIN ID. Make sure that the ID you present is not expired and that the information on the ID matches the information on your SIM card.
Can I register my TM SIM card in the same way as Globe?
Yes, you can register your TM SIM card in the same way as Globe. TM is a subsidiary of Globe, so the registration process is the same. You can use the GlobeOne app or go to https://www.globe.com.ph/register-sim-card to register your TM SIM card.
How to register SIM for business. Who should register the SIM card?
To ensure smooth and uninterrupted communication, it is important to register your company’s SIM card with the authorized representative. This ensures compliance and enables the representative to keep the telecom provider informed about any updates or changes to your business SIM.
Where can I find the SIM registration form for Smart subscribers?
Smart subscribers can find the SIM registration form online at https://smart.com.ph/simreg. The form is easy to fill out and only requires basic information such as your name, address, and ID number. Once you have filled out the form, you will receive a confirmation message.
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