Guest Hosted by BTN Executive Editor Michael B. Baker
Managed travel visionary and Madrona Venture Group managing
director Steve Singh talks with 5Qs guest host and BTN executive editor Michael B.
Baker about his current investments with Spotnana, Troop, Center and Direct Travel—and
how modern technology infrastructures are making the managed travel industry
more customer centric, more profitable and more strategic than ever. He talks
about the “big change” that is happening with open architectures and artificial
intelligence, and how current technologies will underpin that transformation
and achieve his long pursuit of the perfect trip.
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