JLR Australia is recalling 368 examples of the Jaguar I-Pace electric crossover due to a software issue that may cause smoke or fire to emanate from underneath the vehicle.
This recall affects Jaguar I-Pace models produced between 2017 and 2023.
UPDATE 03/11/2023 – JLR Australia has extended the recall notice to include five more cars. The new recall notice is attached here, and a VIN list of affected vehicles is attached here.
“Due to a software issue, some vehicles may experience a thermal overload,” said the company in its recall notice.
“If this occurs, vehicle occupants may identify smoke or fire emanating from underneath the vehicle.”
If you own an affected vehicle you should contact your preferred Jaguar dealer to arrange an inspection.
During the visit, the dealer will do an update to the battery energy control module (BECM) that will monitor the high-voltage battery operational status. This will provide an indication in the event the high-voltage battery exhibits conditions that may lead to thermal overload.
This software is said to “provide an enhanced level of driver warnings” in regard to the high-voltage battery’s condition and in the event the software determines a risk, the battery’s charging capacity will be temporarily limited to 75 per cent.
A warning message will direct you to take your vehicle to a Jaguar dealer for diagnosis. The dealer will then inspect and repair or replace the affected high-voltage battery module/assembly, free of charge.
If you have further questions you can contact the JLR Australia Customer Relations Centre on 1300 787 803.
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