U.S. carriers in May canceled 0.6 percent of their scheduled domestic flights, lower than both the rate of 1.7 percent in April and the rate of 2 percent in May 2022, according to the U.S. Department of Transportation’s latest Air Traffic Consumer Report.
Of the reporting carriers, those with the lowest rates of cancellation included Allegiant Air (0.2 percent), the Alaska Airlines network (0.3 percent) and Delta Air Lines (0.4 percent). Those with the highest rates were Hawaiian Airlines (2.6 percent), Frontier Airlines (1.3 percent) and the United Airlines network (1.2 percent). Networks include branded codeshare partners.
The reporting carriers operated nearly 612,800 flights, up 3.7 percent year over year, and up 4.5 percent from April’s more than 586,350 flights.
Carriers in May handled 42.1 million bags and reported a mishandled baggage rate of 0.51 percent, lower than the rate of 0.55 percent reported in April 2023 and the rate of 0.56 percent from May 2022.
DOT for the sixth month in a row did not include complaint data in its report and did not provide a future date as to when the information would be available. The last complaint data DOT reported was for February 2023, released Aug. 2.
