Air Canada has enhanced its mobile app to enable customers traveling within Canada to track the progress of their bags and mobility aids in real time, the carrier announced Friday. Key check points include check-in, handling, on the aircraft, through connections and arrival.
The app now can tell customers at which carousels to collect their belongings, as well as if there is there a delay. Customers also can file a delayed baggage report from the app. Air Canada plans to expand the tracking feature to the carrier’s U.S. flights next year, and, over time, to “select international destinations.”
