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Gleneagles Hospital Kuala Lumpur: A Premier Healthcare Vacation spot in Malaysia


Exceptional Medical Care for All Ages at Gleneagles Hospital Kuala Lumpur

Gleneagles Hospital Kuala Lumpur stands as a leading private hospital in Malaysia, offering exceptional medical care to patients from across the globe. With a team of highly qualified doctors and state-of-the-art facilities, Gleneagles Hospital Kuala Lumpur provides a comfortable and secure environment for patients to receive treatment.

Gleneagles Hospital Kuala Lumpur Information Center

The hospital offers an extensive range of specialties, services, and facilities for patients and visitors. From immigration check-ups to cardiac CT scans, adult flu and pneumococcal vaccinations, and more, Gleneagles Hospital Kuala Lumpur delivers comprehensive medical care for patients of all ages. The hospital boasts over 370 rooms, including hotel-grade accommodations designed to offer patients a comfortable and relaxing environment during their stay.

Gleneagles Hospital Kuala Lumpur is committed to providing excellent medical care to all patients. The hospital’s team of doctors and nurses is dedicated to ensuring that patients receive the best possible care and treatment. With a focus on patient safety, comfort, and satisfaction, Gleneagles Hospital Kuala Lumpur is a top choice for patients seeking medical care in Malaysia.

History

Gleneagles Hospital Kuala Lumpur (GKL) was established in 1996 under the funding of Pantai Medical Centre Sdn Bhd, a subsidiary of IHH Healthcare, which also owns three other Gleneagles hospitals in Malaysia. Since its inception, Gleneagles Hospital Kuala Lumpur has grown to become one of the leading private hospitals in Malaysia’s capital, Kuala Lumpur.

The hospital boasts a capacity of 376 beds and provides a comfortable ambiance with outstanding medical care. Over the years, Gleneagles Hospital Kuala Lumpur has become a household name known for its dedication to providing unparalleled healthcare services to all walks of life. The hospital has received numerous awards and accolades in recognition of its excellence in medical care.

Today, Gleneagles Hospital Kuala Lumpur celebrates its 25th anniversary, marking a significant milestone in its journey towards providing quality healthcare services to the community. The hospital’s growth has been made possible through the support of the community and its dedicated staff.

Location

Gleneagles Hospital Kuala Lumpur is situated on Jalan Ampang, in the heart of Kuala Lumpur, Malaysia’s metropolitan capital. The hospital has been serving patients since 1996 and is highly respected for its excellent clinical outcomes.

Gleneagles Hospital KL Front Office
Gleneagles Hospital KL Front Office

The hospital is easily accessible by car or public transportation and is located near the Ampang Park LRT station. The hospital also provides shuttle services to nearby hotels and shopping malls for the convenience of its patients and visitors.

The hospital is located in a bustling area of Kuala Lumpur, surrounded by numerous restaurants, cafes, and shops, making it easy for patients and visitors to find places to eat or shop before or after their appointments.

Gleneagles Hospital Kuala Lumpur ensures the safety of its patients, visitors, and staff with 24-hour security and a dedicated team of security personnel.

Facilities

Gleneagles Hospital Kuala Lumpur, a leading private hospital in Kuala Lumpur, offers a total of 376 beds, where patients can expect high-quality medical care in a comfortable and welcoming environment. The hospital provides various room types, including suites and the luxurious Presidential Suite, which comes with a dedicated team of medical professionals.

Rehabilitation Center Hallway - Gleneagles Hospital
Rehabilitation Center Hallway – Gleneagles Hospital
Gleneagles Hospital KL Rehab Center
Gleneagles Hospital KL Rehab Center

Additionally, Critical Care Units (CCU), Intensive Care Units (ICU), and High Dependency Units (HDU) are available for patients who require specialized care.

The hospital provides ample parking space for both cars and motorcycles. It has an on-site retail pharmacy staffed by experienced pharmacists who can provide advice and guidance on medication usage and side effects. The retail pharmacy also stocks a range of healthcare products and medical equipment for patients’ convenience.

Services

Gleneagles Hospital Kuala Lumpur offers a wide range of medical services to both inpatients and outpatients. The hospital’s Outpatient Department is open on weekdays from 8:30 am to 5:30 pm and on Saturdays from 8:30 am to 1:00 pm.

Patients can receive consultations, diagnostic tests, and treatments without being admitted to the hospital. Outpatient services encompass various specialties, including general surgery, orthopedics, cardiology, gastroenterology, neurology, and respiratory medicine.

The Inpatient Department at Gleneagles Hospital Kuala Lumpur provides patients with 24-hour medical care. The hospital offers private and shared rooms, as well as suites, to accommodate the needs and preferences of patients. Inpatient services include but are not limited to general surgery, neurosurgery, orthopaedics, cardiology, gastroenterology, and respiratory medicine.

Payment and Registration

Gleneagles Hospital Kuala Lumpur accepts various payment methods, including cash, credit cards, and insurance. Patients are required to register at the hospital before receiving medical care. The registration process is quick and easy, and patients are encouraged to bring their identification documents and medical records to facilitate the process. Patients can also make an appointment or enquiry online through the hospital’s website.

Medical Care

Gleneagles Hospital Kuala Lumpur provides high-quality medical care from experienced and qualified medical professionals. The hospital has state-of-the-art equipment and facilities to ensure that patients receive accurate diagnoses and effective treatments. General surgery services, including laparoscopic surgery, hernia repair, gallbladder surgery, and thyroid surgery, are offered at the hospital.

The hospital also offers a wide range of medical specialties and procedures, including general surgery, cardiology, oncology, orthopaedic and trauma surgery, paediatrics and neonatology, and obstetrics and gynaecology.

Gleneagles Hospital Kuala Lumpur is also one of the few hospitals in Malaysia that provides Gamma Knife radiosurgery, a non-invasive procedure used to treat brain tumors, vascular malformations, and other brain disorders. The hospital’s Neonatal Intensive Care Unit (NICU) offers specialized care for premature and critically ill newborns, staffed by experienced neonatologists and nurses to ensure the best possible outcomes for patients.

Accommodation

Gleneagles Hospital Kuala Lumpur offers comfortable accommodation options for patients and their families. The hospital provides various room types, ranging from standard single, double, and quad-sharing rooms to deluxe, executive, and premier rooms.

All rooms are of hotel-grade quality and come with modern amenities to ensure a comfortable stay. Single rooms offer privacy, double rooms are suitable for couples or family members who wish to stay together, and quad-sharing rooms are ideal for families or groups of friends who want to stay together. Each room is equipped with a television, telephone, Wi-Fi connectivity, an attached bathroom, and shower facilities.

Patients can also request additional amenities such as a mini-fridge or a sofa bed for their family members. For those seeking extra comfort and luxury, Gleneagles Hospital Kuala Lumpur offers a range of hotel-grade rooms, such as the Premier Suite, with a separate living room, dining area, and kitchenette. The Premier Suite is a hospital-grade room that is designed to provide a comfortable and conducive environment for patients who require longer stays or more intensive care.

Awards and Accreditations

Gleneagles Hospital Kuala Lumpur has received numerous awards and accreditations for its commitment to quality healthcare and patient satisfaction.

The hospital was recognized as the Value-Based Hospital of the Year by the GlobalHealth Awards in both 2021 and 2022. It has also been accredited by the Joint Commission International (JCI), a global leader in healthcare accreditation, known for its rigorous standards for patient safety and quality of care.

In addition, Gleneagles Hospital KL was named the Hospital of the Year in Malaysia at the 2022 GlobalHealth Asia-Pacific Healthcare and Hospital Awards, highlighting the hospital’s dedication to patient-centric strategies and initiatives to improve health outcomes.

The hospital’s commitment to excellence is further evident through numerous other awards and recognitions, such as being named the International Hospital of the Year by the International Medical Travel Journal (IMTJ) for three consecutive years, recognizing excellence in medical travel and healthcare delivery.

International Patients

Gleneagles Hospital Kuala Lumpur is a leading private hospital in Malaysia, offering exceptional medical care to patients from around the world. The hospital has a dedicated team of international patient coordinators available to assist patients with their medical needs.

Gleneagles Hospital KL International Patient Lounge
Gleneagles Hospital KL International Patient Lounge

International patients can contact the hospital via email or phone to schedule an appointment with a preferred doctor. The hospital’s email address for international patients is [email protected], and the contact number is +603 4141 3000.

To ensure patient privacy and security, Gleneagles Hospital Kuala Lumpur has implemented a captcha system on its website to prevent spam and unauthorized access, protecting patients’ personal information and ensuring that only authorized individuals can access medical records and other sensitive data.

The hospital’s team of international patient coordinators can assist patients with travel arrangements, including flight and hotel bookings. They can also provide information about visa requirements and arrange for transportation to and from the hospital.

Gleneagles Hospital Kuala Lumpur is committed to providing the best possible medical care to all patients, regardless of their nationality, with a team of highly trained and experienced doctors and medical staff who use the latest medical technologies and techniques to ensure the best possible outcomes for patients.

Specialty Departments

Gleneagles Hospital KL offers a wide range of medical specialties and services, equipped with state-of-the-art technology and staffed by highly trained and experienced medical professionals.

The hospital has nine Centres of Excellence, which are specialized units that provide comprehensive and integrated care for various medical conditions. These centres are: Breast Care Center, Cardiac Center, Eye Specialist Clinics, Heart and Lung Specialist Clinics, Neuroscience Center, Oncology Centre, Ortho, Spine and Sports Rehabilitation Center, Upper Gastrointestinal & Endocrinology Clinic, and Women and Children Center.

One specialty department is the Ear, Nose, and Throat (ENT), which provides comprehensive care for patients with ear, nose, and throat disorders, including hearing loss, sinusitis, tonsillitis, and more. Another specialty department is the Liver Department, which offers a range of services for patients with liver disorders, including diagnostic tests, medical management, and liver transplantation, with a team of highly skilled hepatologists and transplant surgeons providing the best possible care. Gleneagles Hospital also offers many other specialties, such as cardiology, neurology, oncology, and more. The hospital also provides support services like diagnostic and laboratory, radiology, and rehabilitation services, making it a leading healthcare provider in Malaysia with a wide range of specialties and services to cater to its patients’ needs.

Gleneagles Hospital Kuala Lumpur Aqua Therapy
Gleneagles Hospital Kuala Lumpur Aqua Therapy

Gleneagles Hospital Kuala Lumpur is also at the forefront of medical innovation and excellence, being the first hospital in Malaysia to perform a robotic-assisted Whipple surgery for pancreatic cancer, being the first hospital in Southeast Asia to offer the world’s smallest pacemaker, the Micra Transcatheter Pacing System, and being the first hospital in Malaysia to introduce the da Vinci Xi Surgical System, the most advanced robotic surgery platform.

Additional Features

Gleneagles Hospital Kuala Lumpur offers a range of additional features to ensure patients have a comfortable and convenient stay. The hospital provides halal food options for Muslim patients, ensuring that their dietary requirements are met. Patients can choose from various halal dishes, including local Malaysian cuisine and international dishes. In addition to halal food, the hospital offers various amenities such as free Wi-Fi, prayer rooms for Muslim patients, on-site parking, pharmacy services, and a cafeteria.

Making an Appointment

Gleneagles Hospital Kuala Lumpur prioritizes the health of its patients and provides a simple and hassle-free appointment booking process. Patients can book an appointment with their preferred specialist at Gleneagles Kuala Lumpur through various channels, including online, phone, WhatsApp, or in-person.

To book an appointment online, patients can visit Gleneagles Hospital Kuala Lumpur website and select the “Doctor’s Appointment” or “Health Screening Appointment” option. Patients can choose their preferred specialist, date, and time slot based on their availability. Once the appointment is confirmed, patients will receive an email confirmation with the appointment details.

Alternatively, patients can book an appointment by calling Gleneagles Hospital Kuala Lumpur appointment hotline at +603 4141 3000. The appointment hotline is available 24/7, allowing patients to speak to a customer service representative to book an appointment with their preferred specialist. Patients can also book an appointment by sending a WhatsApp message to +6012-657 1157, or visit the hospital in person to book an appointment, with the customer service counter open from Monday to Friday, 8:30 am to 5:30 pm, and on Saturdays, 8:30 am to 1:00 pm. It is important to note that patients should book their appointments in advance to ensure their preferred specialist’s availability and should bring their identification card or passport, along with any relevant medical records during their appointment.

For patients who prefer to have a video consultation with a specialist, Gleneagles Hospital Kuala Lumpur also offers the eHealth service, which allows patients to have a 30-minute video consultation with diagnosis and medications prescription. Patients can book the eHealth service through Gleneagles Hospital Kuala Lumpur website and select the “eHealth” option. Patients can choose their preferred specialist and time slot, and pay the consultation fees online. After the consultation, patients can get their medications delivered to their doorstep or self-pick up at the hospital.

Overall, Gleneagles Hospital Kuala Lumpur is a premier healthcare destination in Malaysia, offering a wide range of specialties and services to cater to the needs of their patients. The hospital’s commitment to providing high-quality care and state-of-the-art technology makes it a top choice for patients seeking medical treatment.

Frequently Asked Questions

What is the address of Gleneagles Hospital Kuala Lumpur?

Gleneagles Hospital Kuala Lumpur is located at 282 & 286, Jalan Ampang, 50450 Kuala Lumpur, Malaysia. It is situated in the heart of Kuala Lumpur and is easily accessible by public transportation.

What doctors are on the staff at Gleneagles Hospital Kuala Lumpur?

Gleneagles Hospital Kuala Lumpur has a team of experienced and highly qualified doctors from various specialties. The hospital has over 300 specialists and consultants, including cardiologists, neurologists, oncologists, orthopedic surgeons, and many more. Patients can choose their preferred doctor by visiting the hospital’s website or by contacting the hospital directly.

What is the contact number for Gleneagles Hospital Kuala Lumpur?

The contact number for Gleneagles Hospital KL is +603-4141 3000. Patients can call this number to make appointments, inquire about the hospital’s services, or for any other queries.

What is the room rate for Gleneagles Hospital Kuala Lumpur?

The room rate for Gleneagles Hospital KL varies depending on the type of room and the services required. The hospital offers a range of rooms, from standard rooms to deluxe suites, with prices starting from RM 300 per night. Patients can contact the hospital directly to get more information on room rates.

What maternity packages are offered at Gleneagles Hospital Kuala Lumpur?

Gleneagles Hospital KL offers a range of maternity packages to suit the needs of expectant mothers. The packages include prenatal check-ups, delivery, and postnatal care. The hospital also provides a range of additional services, such as breastfeeding support and baby care classes. Patients can visit the hospital’s website or contact the hospital directly to get more information on the maternity packages.

What is the largest private hospital group in Malaysia?

Gleneagles Hospital Kuala Lumpur is part of the largest private hospital group in Malaysia, Parkway Pantai Limited. Parkway Pantai Limited operates a network of hospitals and healthcare facilities across Asia, including Malaysia, Singapore, India, and China. The group is committed to providing high-quality healthcare services to patients across the region.

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