Ikea PH: Everything You Need to Know
Ikea, the world-renowned furniture and home decor brand, has finally arrived in the Philippines. With its reputation for affordable and stylish furniture, Ikea has quickly become a global household name. Its expansion into the Philippines has been highly anticipated, and the brand has already significantly impacted the local market.
Located in Pasay City, the Ikea Philippines store covers over 65,000 square meters of retail space, making it the largest Ikea store in the world. The store offers a wide range of products, including furniture, home decor, kitchenware, and even food. With its commitment to sustainability and affordability, Ikea has quickly become a popular choice for Filipinos looking to furnish their homes.
Since its opening in 2021, Ikea Philippines has received an overwhelmingly positive customer response. The brand’s unique furniture and home decor approach has resonated with Filipinos, who appreciate the company’s commitment to quality and affordability. With its wide range of products and commitment to sustainability, Ikea Philippines is poised to become a major player in the local market.
Ikea Philippines: An Overview
Ikea Philippines is a branch of the Swedish home furnishing giant Ikea. The company opened its first store in the Philippines on November 25, 2021, in Pasay City, Metro Manila. The store is the largest Ikea store in the world, spanning 65,000 square meters and showcasing over 9,000 products.
Ikea Philippines aims to provide affordable and functional furniture and home decor to Filipino households. The company’s vision is to create a better everyday life for many people, which is also the company’s global mission.
Ikea Philippines offers various products, including furniture, home decor, kitchenware, and lighting. The store showcases various room setups, which gives customers an idea of how they can style their homes using Ikea products.
In addition to providing quality products, Ikea Philippines offers its customers various services. The company provides home delivery, assembly services, and a 365-day return policy. Customers can also avail of Ikea’s interior design service, which offers personalized home design solutions.
Product Range at Ikea Philippines
Ikea Philippines offers a wide range of products for every room in the house. The store has an extensive collection of furniture, kitchenware, decorations, textiles, lighting, bathroom products, storage solutions, and accessories. Here is a breakdown of the different product categories available at Ikea Philippines:
Furniture
IKEA Philippines offers a wide range of furniture for every Filipino home, including tables, desks, furniture sets, beds, sofas, bookcases, shelving units, cabinets, cupboards, TV and media furniture, and chests of drawers. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area. The IKEA store in Pasay City also offers an in-person shopping experience where customers can try, touch, and feel the products. Currently, IKEA is offering up to 30% off on select sofa beds and sofa tables until October 1, 2023.
Kitchenware
IKEA Philippines offers a variety of kitchenware and tableware such as serving plates, trays, plates, cookware sets, pots and pans, and kitchen accessories. Customers can choose from popular series like IKEA 365+ cookware series and UPPFYLLD series. IKEA also offers a range of kitchen appliances and kitchen systems that can be customized to suit individual needs and preferences. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area.
Decoration
IKEA Philippines offers a wide range of home decoration products such as wall décor, plants and flowers, storage boxes and baskets, flower pots and planters, mirrors, candle holders, candles and tealights, vases and bowls, noticeboards, and decorative accessories. Customers can also find a variety of ready-to-hang wall art and Christmas décor. IKEA offers affordable and stylish home decoration products that can help customers create a unique look for their homes. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area.
Textiles
IKEA Philippines offers a wide range of textiles such as bedding, curtains and blinds, cushions and cushion covers, blankets and throws, table linen, bath textiles, and children’s textiles. Customers can choose from various designs and colors to suit their personal style and needs. IKEA also offers customization options for their textiles, which their friends can handle with care at Rags to Riches in-store. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area.
Lighting
IKEA Philippines offers a wide range of lighting products such as lamps, spotlights, pendant lamps, ceiling lamps, LED bulbs, and integrated lighting. Customers can choose from a variety of designs and styles to suit their personal preferences and needs. IKEA also offers smart lighting solutions that can be controlled using a mobile app or voice commands. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area. The IKEA store in Pasay City also offers an in-person shopping experience where customers can try, touch, and feel the products.
Bathroom Products
IKEA Philippines offers a wide range of bathroom products such as bathroom furniture sets, bathroom sinks, bathroom storage, bathroom mirrors, bathroom accessories, bath textiles, and bathroom lighting. Customers can choose from a variety of designs and styles to suit their personal preferences and needs. IKEA also offers bathroom installation services in Metro Manila and an online planning service to help customers plan their dream bathroom. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area. The IKEA store in Pasay City also offers an in-person shopping experience where customers can try, touch, and feel the products.
Storage Solutions
IKEA Philippines offers a wide range of storage solutions for every room in the house, including wardrobes, cabinets, shelving units, storage boxes, baskets, and bins. Customers can choose from a variety of designs and styles to suit their personal preferences and needs. IKEA also offers customization options for their storage solutions, which their friends can handle with care at Rags to Riches in-store. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area. The IKEA store in Pasay City also offers an in-person shopping experience where customers can try, touch, and feel the products.
Accessories
IKEA Philippines offers a wide range of accessories for every room in the house, including decorative accessories, desk accessories, bathroom accessories, kitchen accessories, and lighting accessories. Customers can choose from various designs and styles to suit their preferences and needs. IKEA also offers customization options for some of their accessories. Customers can shop online and have their purchases delivered to anywhere in the Greater Manila Area. The IKEA store in Pasay City also offers an in-person shopping experience where customers can try, touch, and feel the products.
Shopping Experience at IKEA Philippines
IKEA Philippines offers a unique shopping experience that caters to the needs of every customer.
In-Store Shopping
Visiting IKEA Pasay City is an experience in itself. The store is designed to showcase IKEA’s products in a way that inspires customers and helps them visualize how the products can fit into their homes. The store is divided into different sections, including the showroom, market hall, and self-serve furniture area, making it easy for customers to find what they need.
In the showroom, customers can see IKEA’s products in different settings, while in the market hall, they can find everything from small accessories to large furniture items. The self-serve furniture area is where customers can pick up their items and take them home the same day.
IKEA Philippines also has a Swedish and Filipino cuisine restaurant, making it a perfect place to take a break and refuel during your shopping trip.
Online Shopping
IKEA Philippines offers online shopping for those who prefer to shop from the comfort of their own home. Customers can browse through IKEA’s products on their website or their IKEA Shopping app.
Online shopping at IKEA Philippines is easy and convenient. Customers can choose to have their items delivered to their doorstep or pick them up at an IKEA store. IKEA also offers assembly services for an additional fee, making it easy for customers to get their new furniture set up in their homes.
Ikea Family Membership
Ikea Family is a free membership program that offers a range of benefits to its members. It is designed to inspire and help people create a better everyday life at home. Here are some of the benefits of becoming an Ikea Family member:
Benefits
As an Ikea Family member, you can enjoy a range of benefits, including:
- Exclusive discounts on selected products
- Special offers and promotions
- Free tea or coffee every time you visit the Ikea store
- Free product insurance for accidental damage on your purchases
- Access to workshops and events
- 90-day return policy on most products
Ecard
Ikea Family members can also enjoy the convenience of an eCard. By logging in to your account, you can save your eCard to your device for easy scanning at the checkouts. This means you don’t have to carry a physical card with you every time you visit the Ikea store.
Points System
Ikea Family members can earn points for every in-store or online purchase. These points can be redeemed for free coffee, product discounts, and more. Members can also earn bonus points by attending workshops and events.
Ikea Family membership is a great way to enjoy exclusive discounts, special offers, and other benefits. By becoming a member, you can earn points for every purchase you make and enjoy the convenience of an eCard. So, if you are a frequent Ikea shopper, signing up for an Ikea Family membership is worth considering.
Ikea Philippines Delivery and Payment Options
When it comes to delivery and payment options, Ikea Philippines has got you covered. Here are the available options for both:
Delivery Options
Ikea Philippines offers home delivery service for online orders. Parcel delivery starts at P170 and can accommodate orders up to a weight of 30 kg and a maximum length per item of 1.8 meters. Delivery usually takes place within 3 days from the date of order. The parcel delivery fees may vary depending on the location and weight of the order.
For truck delivery, the fees start at P600 and are calculated based on the location and weight of the order. Customers can check how much the delivery fee is at the checkout page.
For click-and-collect, the fees start at P290 and are also calculated based on the location and weight of the order. Customers can pick up their order from the store or a designated pick-up point.
Payment Options
Ikea Philippines accepts major credit and debit cards such as Visa, Mastercard, American Express, Diners Club, and JCB for in-store purchases. The accepted payment methods for online purchases are major credit and debit cards, e-wallet (GCash), and installment payment plan (via BDO, Metrobank, BPI, HSBC only).
Customers can also opt for flexible finance options with as low as 0% interest. Ikea Philippines also offers a 365-day return policy for its products, allowing customers to change their mind if necessary.
Ikea Philippines offers various delivery and payment options to cater to the needs of its customers. With its reliable delivery service and flexible payment options, shopping at Ikea Philippines has never been easier.
Customization at Ikea Philippines
Ikea Philippines offers various customization services to help customers create a unique space. Whether altering curtains to fit a specific window or sewing bespoke textile products, Ikea’s customization service can help bring any design idea to life.
Customers can visit the Ikea store to consult a customization specialist who can guide them through creating a customized product that fits their style and functional needs. The customization service can also help customers with alterations for Ikea curtains, cushion covers, and sofa covers.
Ikea Philippines’ customization service is handled with care by their friends at Rags to Riches in-store, who are trained to provide quality service and attention to detail. Customers can be confident that their customized products will be made to the highest standards.
In addition to their in-store customization service, Ikea Philippines offers online planning services where customers can book an appointment with an Ikea planning specialist. This service is perfect for those who want to plan their space from the comfort of their own home.
Ikea Philippines Stores
Ikea Philippines has two stores available for shoppers: the Pasay City and online stores.
Pasay City Store Hours
Located in Marina Way, Mall of Asia Complex Brgy. 76 Zone 10, CBP-IA, 1300 Pasay City, Metro Manila, Philippines; the Pasay City store is open daily from 10 a.m. to 10 p.m. The store offers many products, including furniture, home decor, kitchenware, and more. Customers can also enjoy delicious Swedish cuisine at the on-site restaurant, open daily from 9:30 a.m. to 9:30 p.m.
To ensure the safety of its customers and employees, Ikea Pasay City follows strict COVID-19 safety guidelines and protocols. Customers must wear face masks indoors and outdoors, and social distancing measures are in place throughout the store.
Online Store
Ikea Philippines also offers an online store for customers who prefer to shop from the comfort of their homes. The online store features many products, including furniture, home decor, lighting, and more. Customers can easily browse and purchase items online and deliver them directly to their doorstep.
Ikea Philippines’ online store offers a convenient and hassle-free shopping experience, allowing customers to shop from anywhere at any time. Customers can also take advantage of exclusive online-only deals and promotions, making it a great way to save money while shopping for home essentials.
Safety Measures at IKEA Philippines
IKEA Philippines takes the safety and well-being of its customers and employees very seriously. The company has implemented various safety measures to ensure that everyone visiting the stores can shop confidently.
COVID-19 Safety Measures
In response to the COVID-19 pandemic, IKEA Philippines has implemented several safety guidelines and protocols to protect its customers and employees. The company requires everyone to wear a face mask within its premises, and it has made available hand sanitizers and disinfecting wipes throughout the store. Additionally, the company has installed plexiglass screens at checkout counters to provide a barrier between customers and employees.
Safety Risk Assessment
Product safety is a top priority at IKEA Philippines. The company conducts safety risk assessments for each product to ensure safety. The company also considers the actual use of the products to minimize the risk of accidents.
Tipping Over Prevention
IKEA Philippines is committed to preventing furniture from tipping over and causing accidents. The company provides wall anchoring kits for all furniture that could pose a tipping risk. The company also provides instructions on anchoring furniture to the wall to ensure it is done correctly.
Other Safety Measures
IKEA Philippines has implemented several other safety measures to ensure customers can shop confidently. The company has implemented a stay-safe contact tracing application to help with contact tracing in case of an outbreak. Additionally, the company has installed fire alarms and sprinkler systems throughout the store to ensure everyone is safe in the event of a fire.
Sustainability at IKEA Philippines
IKEA Philippines is committed to sustainability and has implemented various initiatives to reduce its environmental footprint. The company’s sustainability strategy is based on three focus areas: Healthy and Sustainable Living, Circular and Climate Positive, and Fair and Equal.
Under the Healthy and Sustainable Living focus area, IKEA Philippines offers a range of affordable, resource, and energy-efficient products designed to help customers live more sustainably. These products include LED bulbs, water-saving taps, and energy-efficient appliances. The company also promotes sustainable living through food offerings, such as veggie hot dogs and plant-based meatballs.
In terms of Circular and Climate Positive, IKEA Philippines aims to become a circular business by 2030. This means the company wants to use only renewable and recycled materials in its products and reduce waste. IKEA Philippines also aims to become climate-positive by reducing greenhouse gas emissions and promoting renewable energy. The company has installed solar panels in its stores and is working to reduce the carbon footprint of its supply chain.
Finally, under the Fair and Equal focus area, IKEA Philippines is committed to promoting diversity, equality, and inclusion. The company has implemented various initiatives to promote gender equality, such as offering employees equal pay and parental leave. IKEA Philippines also works with local communities to promote social and economic development.
In addition to these focus areas, IKEA Philippines has implemented various sustainable practices. For example, the company has eliminated single-use plastics in its stores and restaurants and has implemented a waste segregation program. IKEA Philippines also uses sustainable materials, such as FSC-certified wood, in its products.
Ikea Philippines Financing Options
Ikea Philippines offers flexible finance options to help customers make their dream home a reality. Customers can choose from various payment options to suit their budget and needs.
Customers can opt for the Installment Payment Plan for purchases made at Ikea stores. This plan allows customers to pay for their purchases over three months for a minimum of P5,000. The plan is valid for credit cards issued by BDO, BPI, HSBC, and Metrobank.
Customers can also apply for a credit card from Ikea’s partner banks for longer payment terms and exclusive discounts. Ikea Philippines has partnered with BDO, Citibank, HSBC, Metrobank, and PNB to provide customers with more financing options.
Ikea Family members can also earn points from shopping online and avail of exclusive offers and discounts. Customers can sign up for free on the Ikea Philippines website to become an Ikea Family member.
In addition to flexible finance options, Ikea Philippines offers a 365-day return policy and fast and reliable delivery services. Customers can track their online orders and get assistance with assembly and installation.
Frequently Asked Questions
What is IKEA Family and how can I join?
IKEA Family is a loyalty program that offers members exclusive benefits, discounts, and rewards. Customers can sign up for free on the IKEA website or in-store to join the program. Members can enjoy free coffee or tea, discounts on selected products, and a chance to win gift cards.
Can I visit IKEA Philippines without a membership?
Yes, customers can visit IKEA Philippines without a membership. However, becoming a member has benefits, such as exclusive deals and discounts.
What is the contact number of IKEA Philippines?
Customers can contact IKEA Philippines through their customer service hotline at (+632) 8800-4532. They can also email [email protected] or reach out to them through their social media accounts.
Who is the CEO of IKEA Philippines?
As of September 2023, the CEO of IKEA Philippines is Johanna Yngwe.
What are the current sales and promotions at IKEA Philippines?
Customers can check the IKEA website or visit the store for current sales and promotions. They can also sign up for the IKEA Family program for exclusive discounts and offers.
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