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Klook and Mandai Wildlife Group Be a part of Forces to Drive Visitorship to Singapore’s Wildlife Parks


Exclusive bundles and curated activities to be launched under the partnership

Klook, Asia’s leading travel and experiences platform, and Mandai Wildlife Group today announced a three-year strategic partnership to boost international visitorship to The Mandai Wildlife Reserve, the integrated wildlife and nature precinct home to Singapore’s wildlife parks. Leveraging Klook’s digital marketing and social content capabilities and strength in Asia-Pacific, the collaboration targets the growing millennial and Gen-Z segment in six key markets: the Philippines, Australia, Indonesia, Malaysia, Thailand, and South Korea.

This marks the first time Mandai Wildlife Group is embarking on a multi-year, multi-market partnership with Klook, one of the largest online travel agencies, a go-to app for travel and leisure experiences in Asia Pacific. Together, Mandai Wildlife Group and Klook will co-develop regional marketing campaigns as well as curate bundles and activities for discerning international visitors and position the precinct of The Mandai Wildlife Reserve as a top-of-mind destination in Singapore.

(From left) Ms Jean Choi, Chief Sales and Marketing Officer at Mandai Wildlife Group and Mr Eric Gnock Fah, Chief Operating Officer & Co-Founder at Klook, sign an MOU which will see both companies collaborating on marketing activities to attract more visitors to Singapore’s wildlife parks. Photo credit: Mandai Wildlife Group

Mr Eric Gnock Fah, Chief Operating Officer & Co-Founder at Klook said, “We are thrilled to partner with The Mandai Wildlife Group, furthering their ambitions of establishing The Mandai Wildlife Reserve as the region’s go-to destination. Our collaboration reflects our shared values and commitment to responsible tourism and protecting the planet and its wildlife. With social content being the perfect medium to showcase the amazing experiences at Mandai, we aim to attract a younger demographic of travellers to explore new adventures and create meaningful memories.”

The partnership, which begins in April 2023, will kick off with an integrated pan-region digital campaign, a series of online-to-offline (O2O) activations, original social content as well as new offerings sold exclusively on Klook’s platform. Park-goers can look forward to a new Mandai Klook Pass and other customised bundles that pair admission tickets with food, wildlife experiences, transportation and SIM cards for connectivity. These bundles will create convenient and seamless experiences for different travellers.

Under the collaboration between Klook and Mandai Wildlife Group, travellers will be able to choose from various bundles that best fit their needs. Photo credit: Klook
Under the collaboration between Klook and Mandai Wildlife Group, travelers can choose from various bundles that best fit their needs. Photo credit: Klook

Ms Jean Choi, Chief Sales and Marketing Officer at Mandai Wildlife Group said, “With travel rebounding, Mandai Wildlife Group is looking at new ways to engage travellers in the region, especially from our top markets. We want to be culturally relevant and in the minds of the young working adults and youth segments who are always on the lookout for new experiences. With this group being the key demographic users of Klook, there is a lot of synergy to fuel our partnership. Our jointly developed campaigns will showcase a different side to our upcoming destination, The Mandai Wildlife Reserve, and in line with Klook’s purpose, inspire and enable more moments of joy. Overall, Mandai Wildlife Group remains committed to providing meaningful experiences as we progressively launch new wildlife parks and nature-based offerings in the next three years.”

As part of both companies’ commitment to sustainability, a core focus of the partnership will be on raising awareness of wildlife conservation efforts and taking actions towards living sustainably for the benefit of people, wildlife, nature and the planet that we all share. Users can also opt for “Choose Good, Do Good” bundles where a portion of the proceeds will go towards Mandai Wildlife Group’s conservation efforts across Southeast Asia.

One of the eight walk-through aviaries in Bird Paradise, which soft-opens on 8 May 2023. Designed to encourage discovery at every turn, the aviaries reflect different habitats of the world such as dense African rainforests, South American wetlands and Australian dry eucalypt forests. Photo credit: Mandai Wildlife Group
One of the eight walk-through aviaries in Bird Paradise, which soft-opens on 8 May 2023. Designed to encourage discovery at every turn, the aviaries reflect different habitats of the world such as dense African rainforests, South American wetlands and Australian dry eucalypt forests. Photo credit: Mandai Wildlife Group

The first marquee campaign under the partnership will kick off with the soft opening of Singapore’s new bird park at The Mandai Wildlife Reserve – Bird Paradise – on 8 May 2023, Singapore Zoo’s 50th anniversary or Golden ZOObilee. With Singapore as one of the destinations that Filipinos are considering to visit, this new activity and experience is something exciting to look forward to. It will also include a series of specially curated mini-events which aim to appeal to and encourage young couples to go on memorable dates at The Mandai Wildlife Reserve.

Download the Klook app now via the App Store and Google Play Store and discover something new this summer at the The Mandai Wildlife Reserve. Visitors can keep a lookout for the detailed line-up of events on Klook’s platform in the coming year.

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Read: 15 Things You Need To Know Before Visiting Singapore



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